CONTACT US
If you are looking for more information on PetGentle or need help with any personal information we have about you, then our award winning customer service representatives are standing by to assist you!
CORPORATE OFFICES
Canada
1771 Robson Street
Vancouver, BC V6G 1C9, Canada
United Kingdom
415 High Street, Stratford, London
NWM E15 4QZ, United Kingdom
Australia
131 Keylana Drive, Keysborough
VIC 3173, Australia
CUSTOMER SERVICE
Email
info@trypetgentle.com

You can reach us by email 24 hours a day, 7 days a week.
Phone
1 (833) 501-3407

You can reach us by telephone during our phone support hours:

Monday-Friday
Eastern Standard Time - 9:00AM to 7:00PM
Saturdays
Eastern Standard Time - 9:00AM to 6:00PM
RETURNS
If you need to return, send us an email to info@trypetgentle.com and we will provide you with instructions on how to return your items.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. After we have received it, you will receive a full refund, less S&H.